- Free Shipping Policy At SpaceAya.com, we are proud to offer free shipping on all orders, regardless of size or price. We deliver our high-end kitchen cabinets and bathroom vanities directly to your location using a trusted private carrier. This service is available throughout the contiguous United States.
- Manufacture and Delivery Times All our products are crafted and manufactured on demand at our state-of-the-art facility in Illinois, USA. We aim to ship orders within 7-10 business days from the date of order confirmation. Since our products are made-to-order, this timeframe allows for the meticulous crafting and quality assurance processes necessary to meet our high standards.
- Scheduled Delivery To enhance your shopping experience, all deliveries are scheduled in advance. You will be notified of the expected delivery date soon after your order is ready to ship, so you can prepare to receive your items without any surprises.
- Inspection and Damage Policy Upon delivery, we kindly ask that you inspect your order thoroughly. If any items are found to be damaged upon receipt, please report these issues within 30 days of delivery. We will replace any damaged items and cover the shipping costs to ensure your complete satisfaction. To report damages, please contact our customer service team at info@spaceaya.com.
- Reporting Period for Damages It's important to report any damages within the 30-day window following delivery. Any claims for damages reported after this period will still be processed; however, the replacement shipping costs will be the responsibility of the client.
- Expedited Shipping Options For those who need their orders sooner, expedited shipping options are available within the contiguous USA. Please contact us directly at info@spaceaya.com for rates and additional information regarding expedited shipping services.
- Contact and Customer Service Our customer service team is here to assist you with any questions or concerns regarding your order or our shipping policies. Please feel free to reach out to us at info@spaceaya.com.
Conclusion At SpaceAya.com, we are committed to delivering exceptional products with service to match. Our shipping policies are designed to ensure a seamless and satisfying experience from our showroom to your home. Thank you for choosing SpaceAya for your home furnishing needs.
